SUPPORT
Frequently Asked Questions
Everything you need to know about your PureVault UV sterilizer.
PureVault uses a 253.7nm UVC LED to eliminate up to 99.9% of common bacteria and germs on your toothbrush head in a single 3-5 minute cycle, powered by a sealed, splash-resistant chamber.
A single USB-C charge powers up to 30 sterilization cycles, so most users only need to charge it once every 2-3 weeks with daily use.
Yes — PureVault fits manual and most electric toothbrush heads up to 2.3cm in diameter, including standard round and oscillating heads.
Absolutely. PureVault is designed to be fully portable, with a compact sealed case that prevents leaks and protects your toothbrush head in transit.
An integrated charge and cycle-status LED display confirms power level and sterilization progress at a glance.
Every PureVault includes a 12-month manufacturer warranty covering defects in materials and workmanship.
